Payments
I accept personal and bank checks, money orders, and PayPal.  Please allow 5 -7 days for
personal checks to clear the banks.
I do not have a credit card account, but PayPal can handle your credit card funded transaction.
PayPal can be made to my account at "
ertelr@gmail.com "

Payments can be mailed to:
Richard Ertel
85 Ridgefield Way
Lexington, VA 24450
Specimens are shipped within 1 - 2 days of receiving payment or checks clearing the bank.
I ship using US Priority mail service with Delivery confirmation and charge only actual postage.
Most light weight packages of up to a pound cost about $6.00
I will ship the most cost efficient way to keep costs minimal.

The following are US Postal Priority rates:
1 pound  -  $5.80 - $6.95   based on distance (Zone)
2 pound  -  $5.80 - $11.25 based on distance (Zone)
3 pound  -  $6.50 - $15.10 based on distance (Zone)

Medium Flat Rate Box  -  $12.35  (no weight limit)
Large Flat Rate Box      -  $17.45  (no weight limit)

A "Priority Flat Rate" parcel can handle multiple specimens.
Ask me about shipping costs if you are unsure.

The following are current US Postal insurance rates:
Value up to $50     -   included in Priority Postage
Value $50 - $100   -   $2.60
Value $101 - $200  -  $3.30
Value $201 - $300  -  $5.50
Value $301 - $400  -  $6.75
Value $401 - $500  -  $8.00
Value $501 - $600  -  $9.25
Rate increases $1.25 for each additional $100 value
Shipping
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Returns / Refunds
If the specimen you purchased does not meet your expectations for any reason, you may return
the specimen
in it's original condition for a refund or credit.  Refunds are made less shipping
costs and less PayPal / credit card fees if applicable.  You must notify me of any return, and
return the specimen(s) within 7 days of receipt.
International Orders
PayPal is the preferred method of payment for International orders, since PayPal can
accommodate your credit card funded transaction.
I also accept International Bank Checks and International Money Orders.
Personal checks require up to 4 - 6 weeks to clear the banks, so I do not accept personal
checks from overseas accounts.
International Shipping :   Parcels weighing less than 4 pounds can be mailed using First Class
International service, but there is no insurance available with this service and the buyer assumes
all risk of loss or damage.
Priority International service is a faster, more costly service with available insurance. Please
consider using this service if you do not wish to risk loss or damage.
All items purchased from Arrowwood Minerals are made pursuant to a
shipping contract.
This means that the risk of loss or damage, and title to those items, pass to you upon our delivery to
the carrier. We highly recommend you purchase insurance, but we do not require it as we assume our
customers are mature enough to make their own choice and take responsibility for those choices.
Should your
insured parcel be lost or damaged, your claim is through the US Postal Service insurance
claim system.  We will assist you in filing claims and providing the necessary information, but we do
not pay insurance claims. Insurance reimbursements take up to 60 days after the claim is filed.